CONDUCT CHANNEL

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Report unethical behaviors or violations to the Code of Conduct.

MESSAGE FROM THE CEO

Hello!

Grupo Boticário’s Code of Conduct was first published in 2009 and has undergone some updates since then, as a response to the evolution of our business.

Everyone is expected to know and act in accordance with our rules and conduct guidelines. Whenever any doubt arises or when you feel you need guidance to make any day-to-day decision, refer to the Code of Conduct.  It is up to us all to disclose it to our business partners, suppliers, and everyone who has a relationship with us to avoid any doubt about the firmness of the ethical and respectful approach adopted by Grupo Boticário.

Our conduct determines how these relationships are established and maintained. It is the lighthouse that illuminates the path we take every day when we make decisions, when we commit, and when we adopt Our Way of Being and Doing.

The conduct is in our DNA, it defines it. It is in our history; it beats in our present and invites us to build the future. It is the agreement we make daily within our purpose and about how we transform the world around us.

The way we act makes the whole difference and is part of our values! As important as what we do is how we do it. Happy reading!

Fernando Mode

CEO

WELCOME CHANNEL

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